Privacy Policy

Hyderabad Appliances Experts ("Hyderabad Appliances Experts") respects your privacy. This policy explains what we collect and why.

What we collect

Your name, phone number, email (optional), service address, booking details, and payment status. We do not collect or store your card or bank details; UPI payments are made from your own UPI app.

For each job, the professional's phone location is saved when they start and when they finish the work, to confirm the visit to your address. If you turn on booking updates, your browser gives us a notification address (not your phone number) to send them.

Photos of the problem that you add to a booking are seen only by our team and the professional assigned to your job. We remove the camera details and location stored inside a photo before saving it. When a professional is assigned to you, you see their name, photo, experience and whether we have checked their ID.

How we use it

To confirm and deliver your booking, share necessary details with the assigned professional, contact you about your booking, record payments and refunds, improve our services, and meet legal requirements.

Advertising and analytics

Our website may use cookies and tools from Google and Meta to measure visits and the performance of our ads. You can control cookies in your browser settings.

Sharing

We share your name, phone and address only with the professional assigned to your booking and with service providers who help us run the business (such as hosting providers). We do not sell your personal data.

Retention and your choices

We keep booking records as long as needed for service, support, accounting and legal purposes. To access, correct or delete your data, contact us. Phone: +91 79919 98992 / +91 79919 95992.

Contact

Hyderabad Appliances Experts, 46, 1, Rd Number 1, opposite Udbhava Childrens Hospital, Kukatpally, Hyderabad, Telangana 500072. Phone: +91 79919 98992 / +91 79919 95992.